1 reviews | Active since Aug 2016
What have I ever Done to deserve this OLD MUTUAL??? I am tired of fighting YOU!!! WHAT MUST I DO FOR YOU TO GIVE ME MY MONEY??? WHAT???
<p>I have fought an endless battle and still I am *******??? I have never had an ABSA account, i provided Old Mutual with my banking details and all the other required documents! Who's account did Old Mutual deposit my money into??? Does this mean another month of waiting for you to transfer to my account? I need to buy a calculator for my exam on MONDAY!!! WHY ARE YOU DOING THIS TO ME OLD MUTUAL???? I am tired of being played by you like this, its been over a month! PLEASE ASSIST ME!</p> <p> I AM ON CAPITEC</p> <p>Dear Lebohang</p> <p>Thank you for your enquiry.</p> <p><br />The full cash portion of R2118.64 on your Retirement Annuity policy has been deposited into your Absa bank account.</p> <p>The Receiver of Revenue has confirmed that tax is not deductable from the lump sum payment. Attached is your IT3 (a).</p> <p>If you have any enquiries please call our Group Schemes Call Centre on ***. Their operating hours are: Monday to Friday from 07:30 to 17:00.</p> <p> </p>
Dear leekoena
We are sorry to hear about the poor service experience you experienced. We will investigate the matter and contact you today.
Kind regards
Coleen Aanhuizen
Complaints Management
Dear leekoena
We are sorry to hear about the poor service experience you experienced. We will investigate the matter and contact you today.
Kind regards
Coleen Aanhuizen
Complaints Management
I am tired of your "We will contact you" YOU NEVER DO! I want my money, must I beg you for my money?? I have taken this to Speak Out! I didnt want to but You left me with no choice! I am drained and tired of running around for my well deserved money! I am sick and tired!!! I am not even the only one going through this with you that is why i am taking this to National television! how will I write my exam on Monday without a calculator??? How?? Who will continue paying for degree if i lose a bursary due to failing an exam??? I have been promised so many false dates by Old Mutual! with no deliv ery!!! I am in tears at how awful I have been treated by Old Mutual! Tell me WHAT MUST I DO TO GET MY MONEY??? What?
I am tired of your "We will contact you" YOU NEVER DO! I want my money, must I beg you for my money?? I have taken this to Speak Out! I didnt want to but You left me with no choice! I am drained and tired of running around for my well deserved money! I am sick and tired!!! I am not even the only one going through this with you that is why i am taking this to National television! how will I write my exam on Monday without a calculator??? How?? Who will continue paying for degree if i lose a bursary due to failing an exam??? I have been promised so many false dates by Old Mutual! with no deliv ery!!! I am in tears at how awful I have been treated by Old Mutual! Tell me WHAT MUST I DO TO GET MY MONEY??? What?
Thank you so much Coleen for solving my query and assisting me! Keep up with the great customer service
Thank you so much Coleen for solving my query and assisting me! Keep up with the great customer service
Dear leekoena
I am sorry for your service experience and the fact that you had to resort to the Hellopeter website to have this matter resolved.
The matter was resolved and I would like to thank you for the feedback.
Kind regards
ColeenAanhuizen
Complaints Management
Dear leekoena
I am sorry for your service experience and the fact that you had to resort to the Hellopeter website to have this matter resolved.
The matter was resolved and I would like to thank you for the feedback.
Kind regards
ColeenAanhuizen
Complaints Management