NM
Nolwandle M
1 reviews | Active since Jun 2020
06 Feb 2026, 10:35
What a nightmare and useless application
I honestly don't know who to communicate with with my withdrawal, you call customer service and send email but nobody response. I am strugglingto upload my documents because they application doesn't even take me to the screen to upload it and WhatsApp is worse. But it's crazy how they harass you when they miss payments.
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
06 Feb 2026, 10:51Good day Nolwandle M,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply06 Feb 2026, 10:51
Official
Good day Nolwandle M,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Best regards,