What a disgusting service by Old Mutual

I have been trying to get hold of Old Mutual Max investment unit since December. Have lost over R400 on airtime - just trying to gey hold of them. I have still failed. At some point I spoke to an agent that was drunk. On the 3rd of Jan. I am sent from pillar to post to speak to service agents from that unit. I am disgusted by the service I am receiving from Old Mutual. They are never late to debit the account but no statement is sent, no service is offered. Have been their client since 2007 and with investments since 2011. Is this worth it? The complaints page gave me an error when trying to submit. This is an uphawling service. If one wants to invest, Old Mutual is not the place to go to. If you want to be frustrated- invest with them. Message by Old Mutual is LOUD.