Website Broken As Usual

Old Mutual's client self service website is broken as usual. When I try to view a statement for my retirement annuity for a given time period, I am always greeted by this message: 'MyPortfolio encountered a problem while retrieving your information. We apologise for the inconvenience. ' I emailed a couple of days ago and I've only received an automated reply so far. The last time I notified Old Mutual about a problem on their website, it took a couple of months to fix. I hope they can fix it sooner this time.