Weak communication and no Customer services

<p>Since last week I have been trying several times without fail to make change to my RA debit order details, since the site was unavailable to make those changes. I have sent numerous requests to Old Mutual to kindly call me as a matter of urgency but these requests were completely ignored. I have sent 2 formal complaints to their complaints department for unsatisfactory service and still have not received any communication or feedback from them. Today I sent another request to have to call me but it has once again been ignored. In addition to this their financial advisors were not heard from since I had my policies at Old Mutual. At this rate I am high unsatisfied with them and wish I obtained my policies elsewhere at a company who values customer service</p>