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Trish T

1 reviews | Active since Jun 2024

07 Jun 2024, 17:18

We have been struggling to get info on unclaimed benefits for my late grandfather

We have been struggling to get info on unclaimed benefits for my late grandfather. We were up and down , left and right on telephone lines until we spoke to KHOLEKA in Death and disability claims department. She is an absolute star. She deserves a raise in pay, great telephone etiquette, very friendly and super helpful. Thank you Kholeka for making this experience much better than it was

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Replies (1)
Old Mutual
Old Mutual's reply07 Jun 2024, 17:21
Official
Good day Trish

I am pleased to hear you are satisfied with our services. I will definitely inform the relevant department of your compliment. Thank you for your efforts, we appreciate your feedback 

Regards 

Delia Dmit
Old Mutual Complaints Management