CD
Chane D
1 reviews | Active since Apr 2022
26 Dec 2024, 10:43
Waiting Since September for My Money Pot Payout
I’ve been waiting for my Money Pot money from Old Mutual since September, and the ongoing issues are truly unacceptable. Despite multiple follow-ups, there has been no resolution. It’s ridiculous that while some people seem to receive their payouts without issue, I am still waiting for mine.
This lack of consistency and accountability has left me frustrated and deeply disappointed. I trusted Old Mutual to handle my funds responsibly, but this experience has proven otherwise. I urge you to resolve this matter immediately and ensure that I receive my Money Pot payout without further delay.
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Replies (1)Old Mutual's replyOfficial
26 Dec 2024, 12:51Good day Chane,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply26 Dec 2024, 12:51
Official
Good day Chane,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
