NM
Nompumelelo M
1 reviews | Active since Dec 2017
15 May 2026, 20:43
Waiting forever for payouts
I canceled my investment account on Tuesday and state that its emergency but I am still waiting on the app the withdrawal status has not changed from the first step. I called they center and the lady said I must wait for their call before end of business but that never happened. Still my money has not reflected.
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Old Mutual's replyOfficial
16 May 2026, 09:06Good day Nompumelelo,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply16 May 2026, 09:06
Official
Good day Nompumelelo,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management