Hellopeter
Share Your Experience
NM
Nomsa M

1 reviews | Active since Mar 2012

03 Jan 2020, 10:28

Voucher claim

I claimed a funeral policy last year November. The lady who was assisting me with the claim said after 2 weeks i will get a call, from voucher department. I didnt get a call until i called on the 24th December 2019. I was told to expect a call to verify my claim. To date... I am still waiting for the call.

0
Replies (4)
Old Mutual
Old Mutual's reply03 Jan 2020, 11:10
Official
Dear Nomsa
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards

Brent SellidonOld Mutual Complaints Management

Best regards,

NM
Nomsa M's update03 Jan 2020, 12:24
Reviewer Update
Thanking you in anticipation....
NM
Nomsa M's update03 Jan 2020, 14:14
Reviewer Update
Its been 2 hours waiting for your response, will i ever get it? Shouldnt you know information by heart? Taking into consideration your job tittle?
NM
Nomsa M's update03 Jan 2020, 14:14
Reviewer Update
Its been 2 hours waiting for your response, will i ever get it? Shouldnt you know information by heart? Taking into consideration your job tittle?