Very, very, very POOR SERVICE & BAD ATTITUDE!!

I contacted Old Mutual this afternoon and I have never experience such poor service and bad attitude. After holding for a while my call was answered by Janine whom took my ID number and told me that I was not in the correct department, she gave me attitude. Then she transferred me to this other guy and he was worse than Janine. The gentlemen told me the same thing that I was on the wrong department and he will transfer my call to the correct department and guess what? I was sent back to Janine and instead of apologising she gave me an attitude again. I read the Old Mutual complains and I saw that bad service & attitude is the companies culture and I am glad that I was calling to follow-up on my policy cancellation request.<br> Thank you Old Mutual for reminding me that before I take a policy with any service provider I must search it on Hello Peter first.