JM
Juliet M
1 reviews | Active since Nov 2018
10 Oct 2023, 11:21
Very very rude, didn't even solve the issue
Spoke with a call center consultant Ellana in Money account department, what a very rude person doesn't even wait for you to explain the issue, speadks over you while explaining and transfer to IVR
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
10 Oct 2023, 11:48Good day Juliet
We received your review, and we will investigate the matter and contact you directly should we require additional information.
We apologize for the service experience.
Regards
Shannon Wentzel
Old Mutual Complaints Management
We received your review, and we will investigate the matter and contact you directly should we require additional information.
We apologize for the service experience.
Regards
Shannon Wentzel
Old Mutual Complaints Management
Old Mutual's reply10 Oct 2023, 11:48
Official
Good day Juliet
We received your review, and we will investigate the matter and contact you directly should we require additional information.
We apologize for the service experience.
Regards
Shannon Wentzel
Old Mutual Complaints Management
We received your review, and we will investigate the matter and contact you directly should we require additional information.
We apologize for the service experience.
Regards
Shannon Wentzel
Old Mutual Complaints Management