EO
Elsie O
1 reviews | Active since Nov 2011
07 Jun 2021, 08:35
Very very bad service - No customer service at all
Old Mutual got no customer care. I have been trying to disinvest my policy with no luck the past month. After a lot of phone calls, i am back to square one, thats is now where. Please assist me urgently, Old mutual is quick to deduct your monies every month but to give it back. The call centre can close because its got no purpose except to waist my money and time. Please assist Old Mutual Reference -#HS***6#- - Old Mutual Enquiry --CCCPE***9-- ***6 - Old Mutual Enquiry --CCC***4-- Disinvestment - Old Mutual Enquiry --CCC***3-. Is there anybody in Old Mutual how can help, I dont know because i will never ever use them again.
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Replies (1)Old Mutual's replyOfficial
07 Jun 2021, 08:56Dear Elsie O
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Old Mutual's reply07 Jun 2021, 08:56
Official
Dear Elsie O
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
