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malebo M
1 reviews | Active since Mar 2016
11 Jun 2026, 11:21
VERY VERY BAD COMPANY
On the 20th May 2026 i went to Paul Kruger street Branch in Pretoria CBD to withdraw from my savings, and on the 27 May 2026 made a follow up and on 04 June 2026 i received portion of the money .Made follow up till on the 10 June 2026 and was not assisted. i am still waiting for the remaining balance that was suppose to be paid on the 10 June 2026 the last day of the turnaround time of 15 working days. OLD MUTUAL IS VERY BAD WHEN IT SUPPOSE TO PAY BACK PEOPLE'S MONEY. I AM MOVING ALL MY POLICIES WITH THEM. TIRED OF THEM
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Old Mutual's replyOfficial
11 Jun 2026, 12:27Good day Malebo, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply11 Jun 2026, 12:27
Official
Good day Malebo, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management