Very poor useless service.

1st it was your fired financial planner ******** me in 2017 and now it's an awful service and useless one, really when does it stop.

I went to Newtown branch and got the pleasure of being assisted by one your effective consultant who went over and beyond to make sure he assisted me, he was so helpful but your useless system and back office service dint meet him half way. I have a tax free investment for my daughter on her name, I completed all relevant forms and submitted her birth certificate with her bank account details. I was told I will receive funds in 10 days... Almost a month I am still waiting. What kind of mediocre circus are you running.i want my account closed and money back, you have the nerve of sending me collection mails but I can't access funds when I need them.