tS
talitha S
1 reviews | Active since Jan 2017
02 Sept 2020, 16:30
VERY POOR SERVICE
I have been requested to submit a IRP3 by SARS relating to a transaction that took place in July 2019. My Financial Advisor had referred me to their Client Services Department for these documents but no response has been forthcoming from them from 5 August 2020. I am subjected to a fine of R41k due to their negligence and am not willing for pay this. What happened to the tax money deducted from my investment during and before payout. Old Mutual is gambling with my life and the livelihood of my family. PLEASE HELP
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Old Mutual's replyOfficial
03 Sept 2020, 06:18Dear Talitha Setshedi
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Old Mutual's reply03 Sept 2020, 06:18
Official
Dear Talitha Setshedi
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management