wB
wynand B

1 reviews | Active since Apr 2015

23 Jun 2020, 16:18

very poor customer service

i have been mail my inquiry and mailing it but with no response never have i ever came across such incompetence to find out what is going on, this is really a pathetic company to have a policy at. c Went to local branch all the can do as send a mail told the good luck with that.

0
Replies (1)
Old Mutual
Old Mutual's reply24 Jun 2020, 12:10
Official
Dear Wynand

I acknowledge receipt of your complaint. This matter will be referred to our Superfund team for investigation. One of their consultants will be in contact with you directly to assist.

Regards

Thabiet Mintin
Old Mutual Complaints Management