IM
Ipeleng M

1 reviews | Active since Aug 2018

06 Sept 2018, 12:31

very poor

i app**** for my daughter study plan with old mutual - the agent put wrong bank name which makes the debit order bounce- now I owe old mutual - I have been following up with them for a month now and no help at all ...

im very disappointed and angry with such poor service

0
Replies (1)
Old Mutual
Old Mutual's reply06 Sept 2018, 13:47
Official

Dear Ipeleng

Thank you for bringing the matter to our attention.

We apologise for the service experience and we confirm that the matter is receiving attention. We have arranged for a consultant to contact you for feedback.

Regards

Vuyani

Complaints Management

Best regards,