CL
Charity L
1 reviews | Active since Feb 2017
25 Feb 2022, 11:23
Very *********** service, Circus.
On the 2 February 2022,i wrote here and Glen May responded with a firm I must complete to cancel my child's investment. The form was sent on the 9 February 2022,Received response from Helen Alberton with reference PFASCRM***, she advised its takes 9 working days the firm to be processed. Today marks 10 working days with no response. Honestly I don't understand why you holding my funds... Can someone get back to me.. This has been on going since December.
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
25 Feb 2022, 11:45Dear Charity
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply25 Feb 2022, 11:45
Official
Dear Charity
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management