CR
Corne R
1 reviews | Active since Nov 2021
19 Feb 2026, 22:13
Very disappointed and reluctant to continue business with them
My late father had left two policies I have now submitted the documentation to claim the one policy. I have informed Old Mutual how important it is this money is paid as I need to pay the attorney to do the conveyancing and they received the documents on the 8th of Feb 2026 assured me that it will all be done very quickly but yet here we are.
I have also seen all responses seems very automated so I don't have slot of faith.
Regards
Corner Reynders
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Replies (1)
Old Mutual's replyOfficial
20 Feb 2026, 00:56Good day Corne R,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply20 Feb 2026, 00:56
Official
Good day Corne R,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management