MV
Mitesh V
1 reviews | Active since May 2013
19 Mar 2026, 11:19
Very difficult to get a response from OM, and very difficult to get your money out of them.
Very difficult to get a response from OM, and very difficult to get your money out of them. Both my parents wanted to transfer their policies from OM to AG. Both logged their request on 22 July 2025. My mothers was eventually resolved in March 2026, after multiple requests from AG. My father's request is still ongoing, 8 months later. I say on going, but there has been hardly any resonse from OM.
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Old Mutual's replyOfficial
19 Mar 2026, 12:40Good day Mitesh,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply19 Mar 2026, 12:40
Official
Good day Mitesh,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management