MN
Mfanumpela N

1 reviews | Active since Oct 2019

03 Apr 2025, 13:09

Very bas customer service from old mutual

Bad customer service that I receive from Aneliswa Madiba , was enquiring about my provident fund withdrawal instead she was mocking me and refuse to hand me to her supervisor . This is fast rating. ***

0
Replies (1)
Old Mutual
Old Mutual's reply03 Apr 2025, 13:17
Official
Good day Mfanumpela,

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Kind regards
Old Mutual Complaints Management