FM
Fortunate M
1 reviews | Active since May 2025
21 May 2025, 11:56
Very bad they still deducting money on my payslip and my dad has passed on 3 years back
Very bad they still deducting money on my payslip and my dad has passed on 3 years back
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
21 May 2025, 11:59Good day Fortunate,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply21 May 2025, 11:59
Official
Good day Fortunate,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
FM
Fortunate M's updateReviewer Update
21 May 2025, 12:09It's been a month now you saying ull investigate u haven't done nothing I have been going to your branches with no luck you guys said ull pay back my 3 years deductions in 48 hours even now ....it's been a full month a couple of days ....your service is really bad
FM
Fortunate M's update21 May 2025, 12:09
Reviewer Update
It's been a month now you saying ull investigate u haven't done nothing I have been going to your branches with no luck you guys said ull pay back my 3 years deductions in 48 hours even now ....it's been a full month a couple of days ....your service is really bad
Old Mutual's replyOfficial
21 May 2025, 12:24Good day, Fortunate.
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Old Mutual's reply21 May 2025, 12:24
Official
Good day, Fortunate.
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management