MM
Martha M
1 reviews | Active since Feb 2015
30 Aug 2025, 13:29
VERY BAD SERVICE
My name is Makhaleni Mkhondo, my ID no is ***.I have a policy with Old Mutual. My wife passed away and I made a claim in May. Till today I didn't receive my claim. I am so angry as I trusted Old Mutual as it is one of the biggest companies. I saw people on social media complaining about bad service that they receive from Old Mutual. I will never refer anybody to this company
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Old Mutual's replyOfficial
30 Aug 2025, 16:22Good day Makhaleni
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply30 Aug 2025, 16:22
Official
Good day Makhaleni
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management