Very bad service 👎🏾👎🏾👎🏾

I send through an email requesting for cancellation of my funeral cover which takes 485 monthly and received a reference 69285P*** and was told a consultant will call me, I received no call from the consultant I took upon myself to call them and the Old Mutual consultant assured me that she has cancelled my cover , I asked for a cancellation letter and haven’t received one to date and they are still debiting my account 😡😡 I can’t even reverse the debit order because of Debi check , they don’t answer calls or reply emails and if u lucky to get through they can even assist you .. more reason I want nothing to do with Old Mutual.