Very bad service

--- Original Message ----- From: bevan cooper [mailto:***] To: Customer Service Centre [mailto:***] Sent: Friday, June 05, 2020 8:55AM Subject: Fwd: Surrender policy

This email originates from an external source. Stop and think before you click!

Good Day

ID ***

I wish to escalate my utter disgust in the misunderstanding and misinformation of the policy regarding RA under R7000. In a time when we need to assist government to overcome fiscas in light of covid-19 pandemic. I therefore wish to retract my good review on your services offered at Old Mutual group. Thanks for the non compliance and not attending to my matter. In due course I will refer this matter to a better platform.

Regards

B.R. Cooper Cell: *** Fax: *** Email: ***

---------- Forwarded message --------- From: bevan cooper <***> Date: Tue, 02 Jun 2020, 19:12 Subject: Surrender policy To: Customer Service Centre <***>

Good day

I refer. OMG69302P*** policy to be surrendered as it is under R7000 for immediate assistance.

Kind regards.

B.R. Cooper Cell: *** Fax: *** Email: ***