Very bad service
I have been struggling since 21 July to a dis investment my policy. Nobody came back to me after several email. After contacting them they said the process sould be finalalised on Vryday the 11 th. According to your website a dis investment should only take 9 days. Someone is obviuosely not doring their job. Why am I still waiting for my money?
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Old Mutual's replyOfficial
13 Aug 2023, 09:38Dear Suzette
We are sorry to her about the service experienced. We investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to her about the service experienced. We investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply13 Aug 2023, 09:38
Official
Dear Suzette
We are sorry to her about the service experienced. We investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to her about the service experienced. We investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management