SDB
Sue-Ann De Bruin
1 reviews | Active since Mar 2026
24 Mar 2026, 17:32
Very ANGRY with Old Mutual!
I am extremely upset and fed up with Old Mutual! I reported suspected ***** last year and the issue has still not been resolved. Money is being deducted from my payslip monthly for a policy I didn't open. I don't know how this is even possible. When Old Mutual tried to look up my information on the system, it was non existent, yet I'm paying for a "policy".
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Old Mutual's replyOfficial
24 Mar 2026, 17:46Good day Sue-Ann
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management
Old Mutual's reply24 Mar 2026, 17:46
Official
Good day Sue-Ann
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter during business hours.
Regards
Old Mutual Complaints Management