CS
Carryn S
1 reviews | Active since Jan 2021
05 Jan 2021, 14:19
Utterly disgusted!
I have never evet been so disrespected by sales consultants in my life.
I accompanied my disabled uncle to a Old mutual branch at the Bridge in Greenacres Port Elizabeth.
They refused me entry saying that they will help him and advise.
How is he to make any decisions if he can't even read or write?
The consultant (Selwyn) even went as far as too say "he is soo glad Im not a client at old mutual"
The service was absolutely disgusting and I will definitely be closing any or all accounts with old mutual.
Your staff at the Greenacres branch need 5o learn manners and people skills.
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Replies (1)0
Replies (1)Old Mutual's replyOfficial
05 Jan 2021, 16:33Dear Carryn S
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
Old Mutual's reply05 Jan 2021, 16:33
Official
Dear Carryn S
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
