Useless Old Mutual superfund

I am very unhappy with the service I am getting from OLD Mutual superfund, I was sent from pillar to post regarding my claim. every time I call I get asked for different things from the consultant who showcases incompetence every single time. Since from last year 2021 November when my claim was submitted by my then employer even now April 2022 I am still waiting for the funds this is after making endless calls and also sending through all the information they require, when I call I hold for a very long time only for the call to cut before I get a chance to talk to anyone. I am beyond frustrated at this moment because it has been long.