SG
SHA G
1 reviews | Active since Nov 2017
08 Dec 2025, 11:11
Useless Old Mutual
Old mutual is really ****ing with my brains. I did my section 14 transfer process from April 2025. Sars issued the tax direction. These old mutual ****ers are taking forever to send my advisor and Sanlam the J form and proof of payment. For the last 2 weeks i call them and they keep ****ing lying they sending it. The worst ****ing insurance company. I am definitely going to advise my family and friends to never use this old mutual.
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Replies (3)0
Replies (3)
Old Mutual's replyOfficial
08 Dec 2025, 11:51Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply08 Dec 2025, 11:51
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
SG
SHA G's updateReviewer Update
08 Dec 2025, 15:38That is all yourll good for is to lie and investigate. I am reporting this to the ombudsman should my J form and proof of payment not be sent by end of this week. As for a lady name Nazreen that suppose to call me regarding my section 14 is a ****** ****ing ****.
SG
SHA G's update08 Dec 2025, 15:38
Reviewer Update
That is all yourll good for is to lie and investigate. I am reporting this to the ombudsman should my J form and proof of payment not be sent by end of this week. As for a lady name Nazreen that suppose to call me regarding my section 14 is a ****** ****ing ****.
Old Mutual's replyOfficial
08 Dec 2025, 16:00Good day, we note your comments, and we are following up regarding this.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply08 Dec 2025, 16:00
Official
Good day, we note your comments, and we are following up regarding this.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management