YM
Yolanda M

1 reviews | Active since Feb 2021

28 May 2021, 12:39

USELESS

service is appalling, you spend minutes waiting for someone to answer your call. I cancelled my policy and submitted a claim in March, I'm still waiting for my money. They promise to get back to you but its all a lie. i will never take a product with old mutual ever again and i will never refer anyone.

0
Replies (1)
Old Mutual
Old Mutual's reply28 May 2021, 13:34
Official
Dear Yolanda M

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Thabiet Mintin
Old Mutual Complaints Management