MR
Mas'cheu Rams
1 reviews | Active since Jul 2024
14 Dec 2024, 01:42
Useless company
There is someone at old mutual who is opening policies without the customers knowledge. I have been to old mutual offices by they are not tak8ng this serious. That person 's name is Asanda. She is busy opening policies on your behalf without your knowledge. It happens to me twice, she open 3 policies without my knowledge, i dont know her i never gave her a go ahead but the policies are there on my payslip. When you go to the branch they don't take this serious. Old mutual don't take their customers serious. I just closed all my policies with them
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Old Mutual's replyOfficial
14 Dec 2024, 09:14Hi Mas'cheu Rams
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply14 Dec 2024, 09:14
Official
Hi Mas'cheu Rams
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management