Useless as a “bank”

Has OM gone into a technology meltdown? Have been unable to log into Money Account app, unable to set up internet banking, persistent card swipe issues...it has become a fulltime job phoning, email and trying to find out what’s going on and trying to access my account, but absolutely no answers from helpline or email support. Most useless “bank” I have ever experienced. Think they should just stick to what they’ve always done - policies and investments - and not try to run a bank. Give it a miss!