MDlR
Marinda De la Rey
1 reviews | Active since Oct 2019
06 Jan 2026, 12:03
USELESS
Good day,
Please note the bank suspends my account every day. Apparently I AM LIMITED TO WHAT I CAN MUY ON MY ACCOUNT. EVERY DAY NOW I HAVE TO PHONE TO REACTIVATE MY ACCOUNT. MY ID ***, THIS IS MOST PATHETIC. I WIL WITHDRAW MY MONEY AND OPEN ANOTHER ACCOUNT TOMORROW.
Helpful (0)
Replies (4)0
Replies (4)
Old Mutual's replyOfficial
06 Jan 2026, 13:16Good day Marinda De la Rey,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply06 Jan 2026, 13:16
Official
Good day Marinda De la Rey,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
MDlR
Marinda De la Rey's updateReviewer Update
06 Jan 2026, 13:24JUST REACTIVATE MY ACCOUNT NOW. I AM ESCALATING YOUR POOR SERVICE.
MDlR
Marinda De la Rey's update06 Jan 2026, 13:24
Reviewer Update
JUST REACTIVATE MY ACCOUNT NOW. I AM ESCALATING YOUR POOR SERVICE.
Old Mutual's replyOfficial
06 Jan 2026, 13:44Good day, Marinda De la Rey.
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Old Mutual's reply06 Jan 2026, 13:44
Official
Good day, Marinda De la Rey.
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Old Mutual's replyOfficial
07 Jan 2026, 18:05Good day, Marinda De la Rey.
We can confirm that our team has been in touch with you, and the matter has been resolved. We truly appreciate your patience and the opportunity to assist you. Please accept our sincere apologies for any inconvenience caused.
Regards,
Old Mutual Complaints Management
We can confirm that our team has been in touch with you, and the matter has been resolved. We truly appreciate your patience and the opportunity to assist you. Please accept our sincere apologies for any inconvenience caused.
Regards,
Old Mutual Complaints Management
Old Mutual's reply07 Jan 2026, 18:05
Official
Good day, Marinda De la Rey.
We can confirm that our team has been in touch with you, and the matter has been resolved. We truly appreciate your patience and the opportunity to assist you. Please accept our sincere apologies for any inconvenience caused.
Regards,
Old Mutual Complaints Management
We can confirm that our team has been in touch with you, and the matter has been resolved. We truly appreciate your patience and the opportunity to assist you. Please accept our sincere apologies for any inconvenience caused.
Regards,
Old Mutual Complaints Management