HZ
Hle Z
1 reviews | Active since Sept 2020
30 Sept 2020, 12:30
Useless
Your Customer Service is atrocious. I have been trying to withdraw from my Superfund for over a month now to no avail. This is ridiculous! No one answers from the call center and the branch can't help because they have to call your useless call center. What's the use?? Absolutely appalled by this.
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Old Mutual's replyOfficial
30 Sept 2020, 13:27Dear Hle Zondi
I acknowledge receipt of your complaint. We are sorry to hear of your service experience.
This matter will be investigated and I will be in contact with you.
Regards
Thabiet Mintin
Old Mutual Complaints Management
I acknowledge receipt of your complaint. We are sorry to hear of your service experience.
This matter will be investigated and I will be in contact with you.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply30 Sept 2020, 13:27
Official
Dear Hle Zondi
I acknowledge receipt of your complaint. We are sorry to hear of your service experience.
This matter will be investigated and I will be in contact with you.
Regards
Thabiet Mintin
Old Mutual Complaints Management
I acknowledge receipt of your complaint. We are sorry to hear of your service experience.
This matter will be investigated and I will be in contact with you.
Regards
Thabiet Mintin
Old Mutual Complaints Management