Urgent Request to Remove My Contact Details from Your Database

Dear Old Mutual Customer Service,

I am writing to formally express my growing frustration and disappointment regarding the persistent and unsolicited contact I have been receiving from your organisation.

To be clear, I have never taken out a policy with Old Mutual, nor have I at any point provided consent for my personal contact details to be used for marketing, sales, or any other form of communication. Despite this, I continue to receive repeated calls—both from your agents and your automated calling systems—promoting products and services that I have no interest in.

This ongoing, unsolicited communication is invasive, disruptive, and entirely unacceptable. I consider this a clear violation of my privacy rights, and it raises serious concerns about how my personal data was obtained and is being handled.

I am now formally requesting that:

You immediately remove all my personal information from your systems and databases.

You cease all forms of communication with me, effective immediately—this includes calls, emails, messages, and any future marketing outreach.

Please consider this message as a final warning. If the unsolicited contact continues beyond this notice, I will have no choice but to escalate the matter to the relevant regulatory authorities, including but not limited to the Information Regulator and the National Consumer Commission, for further investigation into your non-compliance with data protection and consumer rights legislation.

I trust that you will take this request seriously and act upon it without delay. Kindly confirm, in writing, once my details have been removed and this matter has been resolved.