DL
Dineo L
1 reviews | Active since Oct 2020
31 Aug 2026, 09:32
Urgent assistance needed from Old Mutual
Please can someone from Old Mutual assist me urgently?
I have been trying to get assistance regarding my Max Investment. I eventually managed to get through to the call centre on Friday and was instructed to send an email to request the cancellation. I sent the email as instructed, but I have still received no response.
I urgently need this Max Investment to be cancelled before another debit order is processed.
Please can someone from Old Mutual contact me urgently to assist with the cancellation and confirm that it has been actioned.
I would really appreciate a prompt response.
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Old Mutual's replyOfficial
31 Aug 2026, 11:25Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply31 Aug 2026, 11:25
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management