Urgent assistance needed and calls get dropped time after time.

I need to contact the OM Trust as we have been asked to take over as the Executor of the client’s estate. What do you need from either us or the client? I have made several calls earlier today and although everybody else can hear us when we make calls your consultants apparently could not hear me and dropped the call time after time.

I find it highly upsetting and would appreciate an urgent response.