MB
Mbanjwa B

1 reviews | Active since Mar 2019

15 Mar 2022, 19:03

Updating reports

I took out a loan with oldmutual in 2015.... Paid up in 2017 up to now the information has not been updated with credit bueorous. Bad service

0
Replies (3)
Old Mutual
Old Mutual's reply15 Mar 2022, 19:13
Official
Good day Mbanjwa

We received your review of review if 15 March 2022. 

We apologise for your service experience.  We will investigate this matter and contact you directly to resolve.  

Kind regards 

Coleen Aanhuizen 
Old Mutual Customer Complaints 
MB
Mbanjwa B's update15 Mar 2022, 19:24
Reviewer Update
I have a paid up letter should you need it.
Old Mutual
Old Mutual's reply15 Mar 2022, 19:42
Official
Good day  Mbanjwa 

Thank you for your update . 

I am referring the matter to the Old Mutual Finance complaints team. They will investigate this matter and contact you directly to resolve.  Should they require the paid-up letter they will  make contact with you directly. 

Kind regards 

Coleen Aanhuizen 
Old Mutual Customer Complaints