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Siphokazi Q

1 reviews | Active since May 2017

14 Feb 2026, 09:07

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Old mutual I have been great but please update your systems.. I wanted to submit A claim but a claim that was paid last month sis blocking me it's already paid but on my app it still shows transaction in progress. I am unemployed and have pay for my kids books while m still looking for a job. Please help

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Replies (1)
Old Mutual
Old Mutual's reply14 Feb 2026, 09:17
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.

Kind regards
Old Mutual Complaints Management