Unwarranted treatment.
Despite various attempts to have Old Mutual deposit the R500 rands that I withdrew on my son's Investment Benefit Plan till today nothing has been deposited. I even complained on this very platform they promised to prioritise this case but nothing has happened. Policy number ***2 for Ngcali Huza ID number *** 087. I made the withdrawal on the 2nd of October its reference is CCCNM***3.
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Old Mutual's replyOfficial
20 Oct 2025, 12:55Good Day Vincent,
We note your comments and concerns, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments and concerns, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Old Mutual's reply20 Oct 2025, 12:55
Official
Good Day Vincent,
We note your comments and concerns, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments and concerns, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management