1 reviews | Active since May 2017

15 Apr 2019, 10:13

unsolicited spam after opting out

SPAM !!!! After opting out you keep spamming me!!!!!!!!!!!!!

Section 45 of the Electronic Communications and Transactions Act, 25 of 2002: (4) Any person who sends unsolicited commercial communications to a person who has advised the sender that such communications are unwelcome, is guilty of an offence and liable, on conviction, to the penalties prescribed in section 89(1).

I will be filling a complaint against old mutual.

0
Replies (3)
Old Mutual
Old Mutual's reply15 Apr 2019, 14:20
Official
Dear Wiehann
I refer to my email and thank you for bringing this to our attention.  This matter is being investigated and I will provide you with further feedback.
Regards
Carol Olckers
Complaints Management
's update15 Apr 2019, 14:48
Reviewer Update
Received 15/04/2019 -- 9:43AM Old Mutual has a range of funeral plans to cover you and your extended family from R42 a month. Reply YES for quote(Free Reply), Stop to opt out. FSP. T&C Received 15/04/2019 -- 1:40PM , get Old Mutual funeral plan from R43/m, OR max cover of up to R70 000 for you and your family. Reply YES(Free) for a call No to opt out. FSP #703 TWICE in one day so far. I have opted out TWICE NOW and this is just continued. I have spoken to your marketing today and they said they can t dont do anything about this.
's update15 Apr 2019, 15:18
Reviewer Update
I have logged a complaint with the DMASA as well as National Consumer Commission. I have also posted this on my broadband.