AR
Andrea R
1 reviews | Active since Feb 2013
02 Aug 2023, 14:01
Unsolicited call from OLD MUTUAL
Just received a call from Old Mutual *** the individual has NO product knowledge informing me that I can reopen a lapsed policy when I challenged him on this he put the phone down in my ear.... EXTREMELY UNPROFESSIONAL
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Old Mutual's replyOfficial
02 Aug 2023, 14:04Good day Andrea
We received your review.
We apologise for your service experience. I will investigate this matter and contact you to provide feedback.
Kind regards
Coleen Aanhuizen
Old Mutual Complaints Management
We received your review.
We apologise for your service experience. I will investigate this matter and contact you to provide feedback.
Kind regards
Coleen Aanhuizen
Old Mutual Complaints Management
Best regards,
Old Mutual's reply02 Aug 2023, 14:04
Official
Good day Andrea
We received your review.
We apologise for your service experience. I will investigate this matter and contact you to provide feedback.
Kind regards
Coleen Aanhuizen
Old Mutual Complaints Management
We received your review.
We apologise for your service experience. I will investigate this matter and contact you to provide feedback.
Kind regards
Coleen Aanhuizen
Old Mutual Complaints Management
Best regards,