Unreliable vendor

When are you going to do that, because it being too long, since I came to the branch and submit what you were asking me and this is not my mistake is your mistake then you must make sure that you give back my money, I don't want to be on your back, that's my money and I don't owe you nothing. You know very well that you double deducted me Soo why now you ask me Soo many things. I loose R200 of bank statements that you said I must give to you but by the time you double deducted me I didn't ask those to you. I want my money now I'm not playing games. Otherwise I'll take this matter again to EFF . I want my money please don't make me angry more please.

I think old mutual saw this deduction and is on the System Soo I don't think you should investigate things you know about. I've done follow up at the branch for how long for this. Don't be douching please you know your mistake and fix it now. If not Monday I'm going to get another option and I'll continue to look for my money by force. You can't still to your customers, I trusted you by the time I open those policies and you start to show me your true colours. Think if it was you, I do something like this what will you do .... I did budget with that money and you take it without any reason. I want my money back soon!

I want money first before email because it is useless to wait for email instant of getting my money back. You can't take my money and stay Soo long thinking that I'm ok with that. I don't need email I want my money. You took R240 plus R483 plus R333.90 and you gave me only R183 do you think I don't need money? That's my hard earn I work for it. Bring my money not email please!

When do I going to get my money back, I want the answer now I want to know before I move to another department. I stood for Soo long now I'm not going to be patient. I want my money

How long will your matter be resolved?. As you are waiting to give me a feedback please give me the money please. I'm tired of waiting for nothing

Why are you taking Soo long, whose mistake is this, me or your mistake to take my money without my permission

Process my money now I'll be waiting for email after, what I want is my money

Why are you continue deducting my money this month well you know that you are owing me

Yes but why you continue to deduct my money this month because you owe me

I never get a call till today or any money that is owed by you. Remember now is February and we are facing March and still telling me lies

I went to the branch again yesterday and you continue saying and didn't pay on December, I sent a prove of payment again, you must open your eyes and look at it. You are wasting my time and energy to speak 1thing. I hope you from school if not give that job to other Soo they can work please.

When because you your intentions is to lapse my policies. That's what you want. Make sure that my this month policy is up to date because is your mistake

Thanks you if you are indeed allocated my money into my old mutual account but I'm worried about my R333.90 which I was pay double on January and I was cancelled that policy and was not supposed to be allocated into old mutual account. Was supposed to be allocated into my personal account because I was not owing