Unprofessional Service

<p>I am a client of Old Mutual since 1982,</p> <p>My finalcial advisor left the employ of Old Mutual in Jan 2017.</p> <p>I needed information on a Life Annuity and requested on Old Mutual's online facility for an advisor to call me</p> <p>A person (Natheerah de Vos - tel ********** ) contacted me on Wednesday 5 July regarding my request for a Life Annuity. She was supposed to e-mail me the information, I received absolutely nothing. I phoned her 3 times and a message each time for her to call me.<br />She has to now not contacted me. I don't know what the problem is, but it is unprofessional.Is Old Mutual not interested in their clients' requests?</p> <p>Or should I take my business elsewhere?</p> <p> </p>