KP
Kerson P
1 reviews | Active since Jan 2021
26 Jan 2021, 14:14
Unprofessional advisor
I have policies with old mutual and my advisor is Mr Zane Govender from Westville office park. I contact Zane Last year to check on my mums policy he always had stories that he is not in the office and they working from home. I emailed his assistant and still no response. If only I phone and said I need to invest my money how fast would he have responded.
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Old Mutual's replyOfficial
26 Jan 2021, 15:49Good day Kerson
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply26 Jan 2021, 15:49
Official
Good day Kerson
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Thank you for the review.
We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Old Mutual Complaints Management
Best regards,