PR
Portia R

1 reviews | Active since Feb 2026

05 Feb 2026, 07:56

unprocessed claim

I submitted my claim last year in 2025, after so many back forth and forth requesting feedback they always says its with the assesser and for 3 months now with the assesser weith no help at all.

0
Replies (1)
Old Mutual
Old Mutual's reply05 Feb 2026, 09:18
Official
Good day Portia,

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.

Kind regards
Old Mutual Complaints Management