TN
Thobeka N
1 reviews | Active since Sept 2022
15 Apr 2025, 20:34
Unpaid retirement claim
Unhappy and disappointed by Old mutual. My dad submitted his retirement investment claim on the 17th March 2025@Old mutual PE govan Mbeki branch, till today he hasn't received his money. He did enquire about the delay and has been sent back and forth. 64 year old being sent back nd forth and not getting his retirement savings and not valid reason as to what is the delay and when is he going to get his money. His claim ***
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Old Mutual's replyOfficial
16 Apr 2025, 00:10Good day Thobeka,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply16 Apr 2025, 00:10
Official
Good day Thobeka,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management