unpaid policy

<p>My name is Bukiwe Faith Yola working for Old Mutual in Pinelands. On Tuesday the 25th of March 2017 i went ot cancel my 2 in 1 investment policy , on the 28th of March 2017 they send me a message confirming that payment for Old Mutual contract number 69203N ********** 04 has been processed and the money will be available in my bank account within 3 working days, however it was not there as i was promised , i went again Tuesday the 2nd of May 2017 and they said i must expect it in my account on the 3rd of May 2017, however it was not there. I went for the 3rd time thursday 4th of May 2017, somebody phoned me the sameday and told me to expect the money later that day or the Friday morning 5th of May 2017 and still nothing in my acount. I went for the 4th time Friday 5th May 2017 after 13H00. They said the money was deposited in my account at 13H00 however there is still nothing in my account, now im pleading to you how to go about this.</p> <p> </p> <p>Regards</p> <p>Bukiwe Yola</p>