EM
Elizabeth M

1 reviews | Active since Sept 2023

08 Sept 2023, 21:28

Unpaid furela clim from Old Mutual

I made a claim on my funeral cover online on the 30 August 2023 on my brother's funeral and till this day mu ckaim has not been paid out. I had to borrow money so i can help with my brother's funeral arrangements. Till this day there hs not been a call from Old Mutual interms of the status of my claim. The reference number for your request is CEA***.

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Replies (1)
Old Mutual
Old Mutual's reply08 Sept 2023, 21:29
Official
Dear Elizabeth 

We are sorry to her about the service experienced. We investigate and contact you directly to assist. 
Regards Thabiet MintinOld Mutual Complaints Management